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I swear... often. Part of the reason is the stupid people I come in contact with. It truly amazes me. I just got a phone call from a woman who's mentality is that of a pea. Me: Hello? Stupid cow. The chances that I would know the previous owner of this phone are about as slim as the chances that she has enough common sense to tie her shoes without having to redo it. Twice. We have a line dedicate to Physicians. It clearly states to push this option if you are a physician or calling from a physician's office. So every day I get inundated with stupid people who can't seem to grasp the fact that they are NOT physicians and then can't seem to comprehend the very simple question I ask when I realize these 'less than stellar' individuals are NOT from the professional field. Usually within a word or two. Take the phone call I just received: Me: Are you a physician or calling from a physician's office? I swear to G-d... I don't know how these people managed to live this far in life. Anyway... Yeah, stupidity. It annoys me. This morning was... fun. I pull up to the first stop sign, do my stop and a woman tries to glide through on my right and go in front of me. I'll have none of that! I turn in front and she's stuck behind me. Whatever. I get to the light, turn right and go on my merry way. I decide to change lanes and see a car flying down the street in said lane. I turn into it anyway (plenty of room for them to slow the fuck down) and it ends up being the same twit. Whatever. I am at the street before turning onto the freeway, which is the usual clusterfuck, and she decides to cut someone off in the next lane and honk at me as she drives by... and then stops. In traffic. Guess what happens next. You betcha. My lane pulls forward and we're side by side. So of course I roll my window down, wave my arm at her and scream, "You wanna say something, bitch!?! You wanna say something.... BITCH!?!" Yeah, one of my finer AND CLASSIER moments I'm sure. She stares forward like a fucking pez dispenser and only slightly waves her hand (not quite a flip off, which is lame) as she drives off. Considering she drives three blocks from my house I'm sure we'll see each other again. Stupid cow. Who gets into bitch fights with random neighbors? Again... stupid cow. If you'll excuse me I have to drag my knuckles up to the keyboard and act civilized again. I cannot believe the stupid, ornery and stubborn people that call our service. A man called trying to make an appointment to see his doctor. Never mind that it was an annual visit so you'd think he'd have the number by now. His authorization lists our number (which is a 800 number) so guess which one he goes for. I ask the usual questions when speaking to a new patient and he gets annoyed. REALLY annoyed. I ask the next round of current patient questions and he rudely informs me he's just trying to make an appointment. FINE. I inform him that he simply needs to call... wait for it... HIS DOCTOR'S OFFICE and he gets snappy. TFGIFF |
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