Yesterday I had to kick some butt with one of the departments. Apparently they didn't get the memo (HURR HURR) regarding the changing in protocol when it came to my department. Instead of ONE email I had to deal with six. This is the second day in a row that I've had to answer the exact same questions. Not one person wanted to talk to me on the phone. Nor did they ask for clarification when it came down to me telling them shit has changed. A twenty minute process took four hours and the patient went elsewhere. I was not amused. Ironically this department is handled by the same twit that cock blocked me from the start, telling me that my job was redundant and unnecessary. After paging the manager I waited two minutes... then sent a reply CCing the Big Wig over the hospital. She sent an email feigning knowledge that the process was finalized. I big my tongue and let the BBs handle it. Today emails are flying and all I want to know is what needs to be done so that I can get a patient in quickly.

Mr. Snoopy is finally letting me take charge (after I corrected him on a few things). He started calling himself my manager (NO) and that he was managing my department (HELL NO). Yesterday we interviewed a twit and afterward he started saying he liked her. *blink* I walked into the interview and he had just asked er a question. Her response was, "Oh gosh... Iiiii.... I dunno." I almost choked. Fifteen minutes later I was practically throwing them both out the window. Her HUGE projects consisted of stocking six doctors examination rooms and keeping a schedule. For ONE doctor. She was fresh out of high school, answered questions with one to two word responses and sat there with a blank expression on her face when we asked for references. After verbally snapping my fingers in front of her face she said she had one. Her High School math teacher. She even had his number on her cell phone (enter the mental snickering to the tune of Police's song). We thanked her and then retreated for a pow wow. After his 'I like her' bit I weighed in with my comments. She's unable to form answers or express any responses other than "Gosh, I dunno". Her insurance knowledge consisted of copying insurance cards and faxing them to billing. Her medical terminology after six years was 'That really huge needle that goes into your heart' and 'that thing you tape on the wall in case someone faints'. After pointing out the obvious he agreed that she wasn't for us. Thank fucking G-d.

Today our applicant called late (not a good sign) and then we had to cancel. We moved it to next week which is good, since the person I have in mind can't come in before the 3rd. We have another interview this afternoon, which should be interesting. I just hope this person knows how to form a complete fucking sentence.

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