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She Fumbles... She Recovers... Touch Down!
(September 23, 2008)
And the crowd goes wild. My first admission was today. So of course it was an out of ordinary one... and of course all the information wasn't entered. And yeah, the nosy guy (Mr. Snoopy) decided that he's going to start making rules. After he looked up the missing information we both fumbled about exactly what needed to be done. He agreed that calling my boss would be the best thing to do. WRONG! She was in a meeting and a tad (READ: majorly) stressed. She snapped at me (still nothing compared to the old boss but still...) and shot off some comment about hoping I wouldn't be contacting her about all the patients. Then she said I should be asking Mr. Snoopy for help. I informed her that I had and he agreed that contacting her was best. After getting off the phone I was sooo not happy. I pitched a mini fit (not cool) and tears ran (even more not cool) before regrouping and getting the information needed. A few minutes later my boss called back apologetic. That made me feel a lot better. I totally understand being stressed out. It's just nice that she was able to admit it and actually apologize. She did this three more times. You'd think she was Jewish with the amount of guilt she had... and really it was nothing. I was more annoyed that I was expected to do the first tough one without any help... and then when I followed protocol it turned out no one else new about the new rules. Yay. In the end the patient was taken care of, I set some boundaries with Mr. Snoopy regarding my job and understood the issues that we have to work on. Now if I can only get him to stop looking over my shoulder. Posted by Diva at September 23, 2008 02:39 PM
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