Okay, so apparently the server is 'correcting' itself whenever I post a trouble shooting ticket. they also said that the error is 'weird' and that it 'might correct itself'. Hopefully it will because I don't want to have to keep submitting tickets only to have the damn thing start working the minute I click POST. Maybe that's the key. the server gets nervous and corrects itself so it doesn't have to deal with anyone fucking around with it anymore. Whatever works...

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