It's Allllll About the Numbers (January 17, 2008)

Work drama can be humorous. I find the petty stuff the funniest. Every day I run a dozen reports to put together a daily report of how we did the day before. It shows how many calls we answered, how many referrals we did, etc... It's supposed to be there as a sort of personal gage. Some of the coworkers use it as a weapon. It doesn't matter that each person also has other tasks which impact on calls, etc... Instead of using it to help themselves they use it to point out the problems of other people. Sibling rivalry exists everywhere. I have one coworker who watches our phone call display with a vengeance and calls me the minute she thinks she's getting the wrong amount of calls. Annoying? Yes. But at least she's keeping track. The pettiness REALLY gets stupid when they start pointing out minute details (I was on hold less time then them) without acknowledging the obvious (they were ALSO off the phones more). I *could* get snarky and point the ironies out... but I'm just not that interested in running twenty more reports to prove that this person does as much work as everyone else based on all their job duties. Instead I smile, give a surprised look and then go back to my job and thank goodness I don't have to work closer.

Posted by Diva at January 17, 2008 10:38 AM

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