I just love how people expect us to find a way for them to get lower cost healthcare. We're NOT a community facility. Tell that to a patient (politely of course) and they flip out. Suddenly we money hungry people and the reason they're going to die. This old biddy calls and says she has a paper that says to bring the insurance card... but she doesn't have insurance or the ability to pay. Sure enough... she called before to be pre-registered and got the standard form letter we send out. I explained to her what it meant and that while she is registered it is up to her to work out how she is going to pay. She tries volleying it back to me with her life story, which I cut short. I suggest Community Medical Centers which DO have different programs available and she acts like I sliced a child in half and started chowing down. I agree that they aren't the best places to go... but it's better that NOTHING. Why do people assume that once you've signed up for an ID it's up to the business to take care of you? That's like me hopping into their car and expecting them to drive me around. Move it, grandma! I need to be in New York by next week.

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