Yesterday a doctor called that REALLY got under my skin. He started off by bitching at me about how our hospital sucks (but not enough to stop referring to) and how he's been out of the loop on several patients he's referred. Those 'several' (meaning two) patients weren't even listed as his. Moron. The one he was calling about he had a right to be annoyed. But... not at me. After bitching at me about things I had nothing to do with he ordered me to send records to him and reluctantly gave me his pager in case there was an issue. I repeated his number and gladly hung up. From there I contacted the physician he supposedly couldn't get a hold of and gave him the pager number. I figured that was the end of Dr. Snitty and went on with my day. A little while later I got an email stating the pager number was not working and the doctor could not reach him. I ended up searching online for this fucker's phone number (you know, the one he didn't want to give me) and located him after about four dozen transfers. The first thing I get is him calling me a liar about what number he gave me (last number was a 5, not an 8). Then he insists I did NOT have him repeat it. Ass. Dr. Snitty goes on to demand that I read back the correct pager number to him. So of course I read it back... slooowly. He says, "I'm not used to my number being read so slowly. Could you read it again to make sure you have it correct?" So of course I read it again... slooooooooooooooower.
I went home that night ranting. I walked in today counting down till I could leave this place and relax. Three hours later I get a message that Dr. Snitty called and wants me to page him at 1:30pm. I walked into "M" 's office and said, "You may be sending me home early today. Because Dr. Snitty is calling back and if it's anything but an apology I'm going to tell him off. I refuse to be treated like that again." She gritted her teeth and told me to bounce the call to our doctor. "We're out of this. You are not involved." That was music to my ears. I called the office and of course our doctor never called Dr. Snitty back yesterday. Oy. I told them to call him after 1:30pm and they responded with, "I just paged him and he hasn't responded yet." I looked at my watch: 1:00PM. You gotta love that UCLA niche for details. I pointed out that he may not reply until after 1:30PM and hung up. Guess who calls me at 1:30? yeppers... Dr. Snitty himself. And he's in rare form. He starts in on me for only sending him 3 of the 4 pages (my fax confirmation says all 4 went through). Then lays into me because they called him too early. After demanding that I fax him a report which isn't there he asks to speak to my supervisor. No problem! I bounce his ass to "M" and simmer.
Later in the day I get a volley of emails about him, after he complains to the higher ups. Suddenly our doctor not calling him back isn't as bad as the fact that he only got three of the four pages... and that the clinic not returning his call turns into ME not doing it. The kicker? He complains to the doctor whose office I am in front of. On the speaker phone. After listening to him twisting the facts "M" calls me on the intercom, and leaves it on speaker phone. I answer and "Mother fucker..." escapes from my lips. She stops, not knowing what to say. I just sat there. No sense in apologizing now. Unfortunately she didn't send me home. She blinked twice then went on to talk to me about another case. Afterwards I emailed her about his comments and she said not to worry. I'm not gonna worry... but it doesn't mean I'm not going to be pissed.
